Privacy

Privacy Policy

Last updated: July 2026

Welcome to Onassis Med. Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

Name
Billing and delivery address
Email address
Telephone number
Payment information (processed securely by our payment providers)
Order history
IP address and browser information

How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Communicate about your order
Improve our products and services
Prevent fraud
Meet our legal and accounting obligations

We will only use your personal information where we have a lawful basis to do so.

Payment Information

Payments are processed securely by trusted third-party payment providers. We do not store your full payment card details.

Cookies

Our website uses cookies to improve your browsing experience, analyse website traffic and help provide relevant marketing. You can control cookie preferences through your browser settings.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

Shopify (our ecommerce platform)
Payment processors
Delivery and fulfilment partners
Print-on-demand providers
Professional advisers where required by law

We never sell your personal information.

Marketing

If you choose to subscribe to our newsletter, we may occasionally send promotional emails. You can unsubscribe at any time using the link included in every email.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Request a copy of your personal data

To exercise these rights, please contact us.

Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet can be guaranteed to be completely secure.